The Financial Regulation Innovation Lab

Innovation Call

Consumer Duty: Innovation Call to Maximise Positive Outcomes for All.

In Partnership with

In collaboration with

Applications open October 1st

Some applicants might be eligible for a grant award. More information about grant eligibility can be found here.

 

Join us to transform Customer Outcomes and Drive Innovation in Scotland, and across the UK

We are looking for companies with creative ideas and new solutions dedicated to helping financial services companies with their Consumer Duty requirements.

You will get the opportunity to work with a wide variety of financial services industry partners on the future of consumer centric capabilities and services. Our partners are Barclays, NatWest, Equifax, PwC, Lloyds Banking Group, Secure Trust Bank, Tesco Bank and Dudley Building Society

Working collectively, key challenges and opportunities for proposition and product development have been identified that will help our Financial Services partners deliver their Consumer Duty Obligations

We welcome applications that demonstrate solutions that save time and effort, improve consumer insight and reporting, lead to cost savings and better consumer outcomes.

Applications are open to companies at all stages of development, that can help tackle these challenges

A number of Grant Awards of up to £50,000 will be available to selected Innovation Call winners to develop your propositions.

Here are some examples of some of the challenges faced by industry. If you have a solution that uses AI or new emerging technologies to address Consumer Duty requirements we want to hear from you.

Our industry partners have shared with us challenge statements to support the development of your solutions key themes include:

Supporting Consumer Understanding

Data Insight

Machine Learning & Advanced Analytics

Demonstrating progress and reporting on outcomes

Understanding evolving consumer needs

Optimisation of decision making

Read more about our use cases

What will I get If I’m selected?

Work alongside some of the leading financial services firms in the UK

Learn from them about their challenges, their ways of working and how to best integrate your solutions within their businesses.

You may be eligible for a grant award up to £50,000 to develop your solution further.

Whether it’s tools for colleagues, analysis of data or the development of new functionalities, this could help you advance your proposition.

Deepen your understanding of Consumer Duty regulatory obligations.

Learn about what tools and technology Financial services are exploring to better support their consumers

Access information and insights from our industry partners.

Access support and inputs from our industry partners to help develop your solution.

Timeline

1st October

Competition opens online

10th October

Fintechs Application Process Q&A 1

17th October

Fintechs Application Process Q&A 2

27th October

23:59 Competition closes

w/c 28th October

Application FRIL team sifting

w/c 28th October

Successful Applicants notified and next steps detailed

5th November

Kick Off Day: Industry Challenge Partners briefing day to successful Fintech Applicants (Fintech Requirement: all day in person, venue in Glasgow)

w/c 25th November

Virtual sessions with strategic partners organised by FRIL team

11th December

Mid-point day (FinTech Requirement: all day in person, venue in Birmingham tbc)

16th January

Virtual Pitch sessions for funding

21st January

Fintechs Showcase/Demo Day for Applicants to pitch their solutions to judging panel (Fintech Requirement: all day in person, in Glasgow)

24th January

Innovation Call outcomes announced

Interested?

We are organising two Q&A sessions if you have questions before applying:

10 Oct – register here

17 Oct – register here

 

Frequently Asked Questions

 Who are FinTech Scotland? 

Learn about FinTech Scotland here. 

Who are SuperTech? 

Learn about SuperTech here 

What is the Financial Regulation Innovation Lab? 

The Financial Regulation Innovation Lab (FRIL) is an industry-led collaborative research and innovation programme focused on leveraging new technologies to respond to, shape and help evolve the future regulatory landscape in the UK and globally. Helping to create new employment and business opportunities, and enabling future talent. 

FRIL is a partnership between FinTech Scotland, a cluster management organisation that encourages innovation and collaboration within the financial services sector, and the University of Strathclyde (UoS) and the University of Glasgow (UoG). 

FRIL will deliver four workstreams to support this: actionable research, innovation calls, skills and education, and knowledge exchange. 

Funded by the Glasgow City Region Innovation Accelerator programme (led by Innovate UK on behalf of UK Research and Innovation), FRIL will deliver this wide-ranging and ambitious agenda led by, and for the use of, the financial sector. 

FRIL provides an environment for participants to engage and collaborate on the dynamic demands of financial regulation. This will allow them to explore, test and experiment with new technologies, build confidence in solutions and demonstrate their ability to meet regulatory standards worldwide. 

How does the award funding work? 

To be eligible to receive the award funding the award money must be used to drive forward innovation in the UK with a focus on Scotland. Companies who do not meet these criteria can participate in the Innovation Call with potential benefits from engagement and exposure but will not be eligible for Grant funding. 

The award funding is provided through the University of Strathclyde. 

For the full guidance and eligibility criteria click here 

Please contact FRIL@fintechscotland.com if you have any queries relating to this. 

Is there a registration fee or any cost associated with participating? 

No, there are no registration fees and no direct costs to participate. Travel to Glasgow will be required for events, travel costs will not be re-imbursed. 

Can I submit multiple entries or proposals? 

If your company would like to respond to more than one innovation challenge you are welcome to submit individual application forms for each. 

How are winners selected? 

An assessment panel has been made up of industry representatives, fintech experts and academics. The panel will judge the information in the applications and the pitches based on assessment criteria and will make a collective decision. 

Will my intellectual property be protected during the innovation call? 

All IP will remain under your ownership. The call invites you to present your proposition to the judges in as much detail as you feel comfortable with. 

Can I seek external funding or investment for my idea during or after the challenge? 

FRIL has a requirement to ensure that any secondary funding remains compliant with the Minimal Financial Assistance (MFA) rules of the UK’s Subsidy Control Framework. MFA has a financial threshold so no recipient can receive more than £315,000 over a rolling 3 financial year period. 

If you have received more than £315,000 of public funding in the last 3 years you will not be eligible for funding. 

Please contact FRIL@fintechscotland.com if you have any queries relating to this. 

Will there be any opportunities for networking with industry experts or potential investors? 

Yes, FinTech Scotland and Super Tech has a broad partner network of academia, industry and investors. Opportunities could be as broad and as varied as pitching to the assessment panel made up of relevant industry experts, presenting at events and introductions to other relevant businesses ranging from SMEs and large enterprises. 

Can I participate in the challenge if I am not from Scotland or the West Midlands? 

There are two parts to answering this question. 

We would be delighted for ANY business to apply for this challenge. Any business that believes they can make a meaningful contribution to the challenge statements is welcome to participate in the programme. 

That said, one specific aim of the FRIL is to stimulate fintech and financial services activity in Scotland. As such it is a requirement that the additional grant funding is spent on activities that can indicate what benefits any proposal may be expected to produce for Scotland with a focus on Glasgow. 

Please outline in your submission how your application meets this requirement if you want to be considered for the potential £50k awards. 

At the time of writing, the ability to support firms making a similar contribution to the West Midlands is not confirmed and hence there are questions about this in the application form in the event that this can be offered during the programme. 

For more information on the eligibility requirements for the additional grant funding, please see here. 

Can I download the application form? 

Should you prefer to download the application form, pleas reach out through FRIL@fintechscotland.com 

I have a question that is not included above, who should I contact? 

Please contact FRIL@fintechscotland.com. There are also two drop-in Q&A sessions for applicants to discuss and queries. Registrations for these can be found on the main application page. 

In Partnership with

Footnote

The UK Shared Prosperity Fund is a central pillar of the UK government’s Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus